Sales Coach Pro is an AI-powered tool designed to help individuals and teams practice sales calls, receive instant feedback, and improve their conversational effectiveness.
This tutorial walks you through the application's key features, enabling you to have more consistent and impactful sales conversations.
Getting Started
Visit salescoachpro.io and click "Try for Free." No credit card required.
Enter your name and email, complete the security check, and you're in.
During onboarding, you'll enter your company name, select your industry, and optionally invite team members. If you have a promo code for an extended trial, enter it here.
Call Types: Defining Your Sales Frameworks
Call Types allow you to define what a good sales conversation looks like for your organization.
Think of them as your methodology documented. Discovery Calls, Retention Calls, Sales Calls, Project Wrap-up Calls. For each type, you outline your desired flow, specific questions to ask, and key objectives.
You can be as detailed or as general as you like. Use the AI to help generate definitions, even down to specific scripts.
Why this matters: The AI's coaching and feedback are tailored to your specific methodologies, not generic sales advice. It grades your performance against your definition of success.
Scenarios: Creating Realistic Practice Situations
Scenarios are specific role-play situations within a defined call type.
Navigate to the Scenarios section, link your scenario to a Call Type, and describe the situation. The prospect's background, their needs, potential objections, the overall context.
Example: "Rebecca, a recently closed project client, loved the product, now looking to upsell her to the next opportunity."
You can include props. An address, a credit card number. Anything the AI persona might need to make the role-play realistic.
Why this matters: Scenarios let you practice difficult conversations, overcome specific objections (like handling rate increases), and prepare for unique client situations without risking real relationships.
Practice: Role-Playing with AI
Practice is where you engage in live role-play conversations using the scenarios you've created.
Select a scenario, start the session, and the AI acts as the prospect. It responds dynamically based on the scenario and your defined call type.
Speak as you would in a real sales call. Fumble. Stumble. Practice your scripts.
Why this matters: This builds muscle memory and confidence without the pressure of a live client. Especially useful for nailing high-value call openings or tackling known objections.
Analysis: Reviewing and Improving
Analysis is where you review past practice sessions and upload live sales calls for AI-driven feedback.
Access recordings and feedback from all previous sessions. Upload a live call and the AI grades it based on your defined Call Types, providing specific suggestions for improvement.
Turn a challenging live call into a practice scenario. A "do-over button" for calls where you missed an opportunity.
Why this matters: The AI uses the same metrics top managers use to evaluate your calls. You identify areas for improvement and immediately practice those specific situations.
Team Functionality
For organizations, Sales Coach Pro offers team features.
Managers can create and assign specific scenarios to team members with due dates. Review practice sessions and feedback together. Coach team members, have them re-run scenarios, track progress.
Why this matters: Scale your coaching efforts, ensure consistent messaging, and collectively level up the entire sales organization.
Settings
Access your settings to change your profile, set a Practice Goal for consistency (15 minutes daily), invite teammates (up to three on the free trial), and view pricing.
Ready to Get Started?
Head over to salescoachpro.io and sign up for your free trial today.
Related: How to Handle Rate Increase Objections | 7 Metrics for Evaluating Sales Calls | How Top Agents Open High-Value Calls